Although the products offered have been developed with great care, no liability is assumed for any error, loss or damage (direct or consequential) caused by their use. It is up to the purchaser or their agent to satisfy themselves as to the suitability of all of the products. Please click here to see our full Terms & Conditions. No-one is allowed to alter these terms on our behalf. Typing errors and price changes reserved.

Before ordering please ensure that the system or sections are suitable for your company as refunds cannot be given. To help you in deciding the suitability of a system for your company, a 3 month licence evaluation scheme is available. Please use this scheme as we want you to be a happy client. Only the program media is guaranteed for 12 months and no expressed or implied warranties are offered. No agent or dealer is authorised to amend this nor make any promises on our behalf. The price for our software is for a user licence only. The software and documentation are fully copyrighted and belong to S&S. The licence is for use by the registered user on one computer (or one local network if multi-user) at the registered site. The software cannot be copied, except for security backups, nor can this licence be transferred to a third party.

Because of total integration, single and multi-user sections cannot be mixed and telephone support, upgrades & Software Update Maintenance have to be applied to all licensed sections. When travelling to site, all travelling, subsistence and accommodation expenses are chargeable. When training on site up to 20 people may attend - the client is to supply the necessary computer equipment.

ANNUAL SOFTWARE UPDATE MAINTENANCE (SUM): may be purchased each year. Registered SUM users obtain applicable updates during that year FREE OF CHARGE. Please note that if SUM is not purchased within 3 months of the initial full license purchase or if it is allowed to lapse, in certain circumstances it may be backdated with an additional administration fee of £150.00.

ANNUAL TELEPHONE SUPPORT (ATS): may be purchased each year. Registered ATS users can use our on-line Support Centre to answer any AstrA-related queries that they cannot resolve by looking in the supplied manuals. Please note that ATS can be purchased at any time.

TOTAL COVER (TC): may be purchased each year. Registered TC users can use our on-line Support Centre to answer any AstrA-related queries that they cannot resolve by looking in the supplied manuals AND can obtain applicable updates during that year FREE OF CHARGE. Please note that if TC is not purchased within 3 months of the initial full license purchase or if it is allowed to lapse, in certain circumstances it may be backdated with an additional administration fee of £150.00.

ORDERING & PAYMENT: Prices are ex-works in Pounds Sterling and are plus delivery and VAT as applicable. S&S reserve the right to change prices or specifications without prior notice in line with their policy of continuous development. Prices are correct as of May 2002 and supersede any previous prices, E&OE. Payment may be made by Cheque, Cash, Switch, Mastercard and Visa Credit Cards, or by direct Credit Transfer to our bank - please contact our office for our bank details. If payment is made by cheque, please allow a minimum of 10 working days clearance.